NMSA Account FAQs - National Middle School Association
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NMSA Account - FAQs


 

 


Why do I have to register for an account on the NMSA website?
Accounts are needed to access member content or make a purchase on the NMSA website.

Members: All NMSA members automatically have an account that will allow you to log in to the NMSA website to access purchase discounts and a wealth of resources and benefits.

Non-members: If you have not previously made a purchase with NMSA, creating an account is the first step required to make a purchase in our online store. If you have previously made a purchase, but don't know your login information, you can click on the Forgot Password? link on the left side of the screen, enter your e-mail address and your password will be sent to your e-mail address.

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What is Member Access?
Member Access is the term given to an extensive selection of free articles, documents, and multimedia resources that are available to members of National Middle School Association.

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How do I create an account?
Members: All NMSA members automatically have an account that will allow you to log in to the NMSA website to access purchase discounts and a wealth of resources and benefits. If you have not logged in previously, you will enter your e-mail address as the username, and your member ID as your password. This will give you immediate access to member benefits. Once you've logged in, you can change the username and password to be more familiar to you by selecting Update Account Information then selecting the Change Username or Change Password tabs at the top.

Non-members: Select Create an Account on the right side of the screen, enter your name and contact information, then select Create Account.

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How do I find out my member ID?
If you receive printed copies of the periodicals (not an eMembership), your member number is printed on the address label of every issue of Middle School Journal and Middle Ground. If you joined or renewed online, your member ID was sent to you in an e-mail. We are always happy to provide you with your member number if you contact us at info@nmsa.org or toll-free at 800-528-6672.

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I just joined NMSA, when will I get my member ID?
You will receive an e-mail with your member ID number once your membership has been processed. Please note that your member number will not change even if your membership lapses.

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Can I change my username?
Yes. When you're logged in, you can click on your name at the upper right of the screen or click on Update Account Info and then select Change Username to enter your new username.

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Can I change my password?
Yes. To do so, when you're logged in, select your name on the top right of the screen or click on Update Account Info. This will take you to the View Profile page. At the top of the page, select Change Password to enter your new password.

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I can't remember my password. What do I do?
From the login screen you can click on the password reminder. This will send a message with your username and password to the e-mail address we have on record for you.

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I know my username and my password, but I can't view any Member Access content. Why not?
Only current members of NMSA have privileges to view the Member Access content on the website. If you cannot view Member Access content, your membership may have lapsed and you will see a notification on the left side of the screen. Or when you're logged in, select your name on the top right of the screen or click on Update Account Info. Your member status is displayed on this screen. You can renew your membership online or by mail or fax. If you need a renewal invoice, please contact the NMSA office at 800-528-6672 or info@nmsa.org.

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How can I renew my membership through the NMSA website?
To do so, click Join/Renew Membership. This will take you to a list of membership options. Choose the membership option that best fits your needs and click on Renew Online. You can only renew if you are within 4 months of your membership expiration date. You also can login to the NMSA website, select your name at the top right and under View Profile, select My Dues. This will take you to any current renewal invoices.

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I still have a question, or my login is not working. Can you help?
Just send an e-mail to questions@nmsa.org or call 1-800-528-6672, Monday through Friday, 8:30 a.m. to 4:30 p.m. Eastern time. We'll be happy to assist you!

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I'm trying to view an article from one of your publications and I can't open it. What's wrong?
The majority of our articles are available to members only. If you are not a member or not logged in, you will not be able to access the article.

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What's the difference between logging in and creating an account?
Members and non-members can login to the NMSA site, though there are different access privileges for each type of user. Members are granted access to many additional areas of the site. If you are not a member of National Middle School Association, some areas will still be restricted.

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